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Bluff Privacy Policy — Our Commitment to Protecting Your Information

This Privacy Policy clearly explains how Bluff collects your personal information, why it is used, and how it is kept secure.

Last updated: January 2026
Published in English
SSL Secured
Key Security Pillars

What We Do to Keep Your Data Safe

Key Highlights of Bluff's Data Security Measures

End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. Third parties cannot access your data under any circumstances.

Secure Data Storage

Your data is stored on secure servers and backed up regularly. Multiple layers of protection are in place to prevent unauthorized access.

Your Data Is Never Sold

Bluff never sells your personal information to third parties. Your data is used solely to improve the platform.

Identity Verification Protection

Documents collected during the KYC process are stored with the highest level of security. Any additional copies are deleted once the required verification is complete.

Your Control

You can request to view, correct, or delete your data at any time. We will act on your request within 30 days.

Cookie Transparency

Bluff is transparent about which cookies it uses and why. You can disable all non-essential cookies at any time.

Table of Contents
Your Privacy Is Our Top Priority

By creating an account or using our services on Bluff, you agree to this Privacy Policy. Please read this document carefully — it explains exactly how your information is handled.

1. Introduction

Bluff is a responsible online betting and gaming platform. We take the privacy and data protection of our users very seriously. This Privacy Policy explains what information Bluff collects, why we collect it, and how it is used.

By using Bluff, you are deemed to have agreed to this Privacy Policy. We are committed to handling your data safely and respectfully at all times.

Simply put: We only collect the information we need to provide you with the best service. Selling your data is simply not something we do.

2. What Information We Collect

Bluff collects the following types of information. The reason for collecting each type is clearly stated.

Data Type What Information Reason
Identity Information Name, date of birth, national ID number Age Verification & KYC Completion
Contact Information Email address, mobile number, physical address Account Verification & Support
Financial Information Payment method, transaction history Payment Processing & Fraud Prevention
Activity Information Bet history, login times, favorite games Service Improvement & Personalized Experience
Technical information IP address, device type, browser Security & Technical Troubleshooting

Bluff does not collect any information beyond what is listed above. We never directly store your bank password or card number.

3. How We Use Your Information

Bluff uses your information only for the specific purposes listed below — nothing more.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To personalize bonus and promotion offers.
  • To detect fraud, money laundering, and illegal activity.
  • To provide customer service and support.
  • To improve platform performance and functionality.
  • To fulfill legal obligations.
  • To send important updates and security alerts.

You can turn off marketing emails and SMS at any time — simply go to Account Settings and update your notification preferences.

4. Data Sharing & Third Parties

Bluff never sells your information. However, limited data may be shared with third parties in certain specific circumstances.

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, and other providers to process transactions.
  • Law enforcement: Information may be disclosed pursuant to a court order or legal obligation.
  • KYC service provider: Authorized third parties are used for identity verification purposes.
  • Technology partners: Limited technical information may be shared as necessary to operate the platform.

In all such cases, third parties are required to adhere to our privacy standards and may not use your data for any other purpose.

5. Cookie Policy

Bluff uses cookies on its website and app. Cookies are small data files stored in your browser.

  • Essential cookies: Used for login sessions and security purposes. These cannot be disabled.
  • Functional cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand platform usage — no personal data is involved.

You can disable non-essential cookies at any time through your browser settings. Please note that some features may not function properly as a result.

6. Data Security Measures

Bluff uses industry-standard technology and practices to protect your information.

  • 256-bit SSL/TLS encryption applied to all data transfers.
  • Data is stored in databases encrypted with AES-256 encryption.
  • Two-factor authentication (2FA) support.
  • Regular security audits and penetration testing.
  • Automatic alerts for suspicious login activity.
  • Restricted employee access — only authorized personnel can view your data.

Your Responsibilities: Keep your password and login credentials secure. Never share them with anyone. Bluff will never ask for your password by phone or email.

7. Your Rights

As a Bluff user, you have several important rights regarding your personal data.

1
Right to Access

You can request to know what information Bluff holds about you.

2
Right to Rectification

You may request corrections to any information that is inaccurate or incomplete.

3
Right to Erasure

You can request to have your data deleted under certain circumstances.

4
Right to Data Portability

You can request a copy of your data in a portable, commonly used format.

5
Right to Object

You can opt out of marketing communications at any time.

6
Right to Complain

If you are unhappy with how your data is handled, you can raise a complaint directly with us or with the relevant authority.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Data Retention

Bluff does not retain your data longer than necessary.

  • Data for active accounts is retained for as long as the account remains active.
  • After an account is closed, certain data may be retained for up to 5 years in accordance with legal obligations.
  • Financial transaction data is retained in accordance with regulatory requirements.
  • Security logs are retained for a maximum of 12 months.
  • Marketing data is deleted immediately upon opt-out.

9. Protection of Minors' Data

Bluff strictly prohibits providing services to anyone under the age of 18. If we become aware that data has been collected from a minor, the account will be immediately closed and all associated data will be deleted.

If you believe your child is using Bluff, please contact us immediately at [email protected].

10. Policy Changes

Bluff may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the platform.

  • The date of any changes will be published at the top of this page.
  • For significant changes, you will be notified at least 7 days in advance.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

11. Contact

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us.

Email: [email protected]

Live chat: Help Center Chat with us directly

Duration: 7 days a week, 24 hours a day

We typically respond within 48 hours. For urgent matters, please use live chat.

Your data is safe — enjoy with peace of mind

Your privacy is fully protected at Bluff. Register now and start enjoying betting on a platform you can trust.

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